Damage- Free Guarantee

Your textured art arrives safe — or we make it right.Every piece is packed with care, fully insured, and tracked from our studio to your door. If damage happens, we replace it or refund you. No hassle, no extra cost.

We treat every piece like it’s going to a gallery.

• Custom-cut foam or protective wrap around the artwork
• Extra cushioning for corners and edges
• Sturdy outer box with reinforced seams

If your piece arrives damaged, follow these simple steps:

1. Take Photos — Capture the damage and the packaging.
2. Contact Us — Email us within 3 days of delivery at support@[yourbrand].com.
3. We Review — We confirm the issue quickly.
4. We Fix It — Choose a free replacement or a full refund.

Not covered:

• Damage caused by improper use, modification, or accident
• Damage reported more than 3 days after delivery